Foundations of group behavior

DEFINING AND CLASSIFYING GROUPS

A group [within an organization’s structure] is defined here as two or more individuals, interacting and interdependent, who have come together to achieve particular objectives.

To begin, “Why do people join groups?”

  1. Security. By joining a group, individuals can reduce the insecurity of “standing alone.” People feel stronger, have fewer self-doubts, are more resistant to threats when they are part of a group.
  2. Status. Inclusion in a group that is viewed as important by others provides recognition and status for its members.
  3. Self-esteem. Groups can provide people with feelings of self-worth,. That is, in addition to conveying status to those outside the group, membership can also give increased feelings of worth to the group members themselves.
  4. Affiliation. Groups can fulfill social needs. People enjoy the regular interaction hat comes with group membership. For many people, these on-the-job interactions are their primary source for fulfilling their needs for affiliation.
  5. Power. What cannot be achieved individually often becomes possible through group action—i.e., there is power in numbers.
  6. Goal achievement. There are times when it takes more than one person to accomplish a particular task—there is a need to pool talents, knowledge, or power in order to accomplish a job. In such instances, management will rely on the use of a formal group …

Some common/classic group classes:

  • command group
  • task group
  • interest group
  • friendship group

GROUP DECISION MAKING

The belief—characterized by juries—that two heads are better than one has long been accepted as a basic component/tenet of the U.S. legal system and those of many other countries. Today, many decisions in organizations are made by groups, teams, or committees.

Groups versus the individual

Strengths

  • groups generate more complete information and knowledge
  • offer increased diversity of views
  • increased acceptance of a solution

Weaknesses

  • they’re time consuming
  • there are conformity pressures
  • can be dominated by one or a few members
  • suffer from ambiguous responsibility i.e., who is accountable for the final outcome …

Group decisions are generally more accurate, while in terms of speed, individuals are superior. If creativity is important, groups tend to be more effective …

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