When involved on (or working with) for-profit and non-profit boards, start by asking these key questions. Everything else emanates from here… Board Governance: Do you have the optimum committee structure? Do you have the right set of skills and experience on each Committee to maximize effectiveness and ensure strong governance? Are your directors receiving the …
Some measurement frameworks (e.g., what other companies are measuring), and some key beginning questions executives must answer: Are we satisfying our customers? Are we satisfying our shareholders? Are we satisfying our stakeholders? What is happening to our customer base? Is our company strategy working? Are our individual strategies thereto being properly executed? Are we serving …
A KPI [Key Performance Indicator] starting point: Recent management philosophy has pointed to the realization of the importance of customer focus and customer satisfaction [in any business]. Both are leading indicators…, as: if customers are not satisfied, they will eventually find other suppliers that will meet their needs. Therefore, poor performance on these key baseline …
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Re: “poor fortunes:” Managements often fail to appreciate the size of the challenges they face. Competition is fiercer than expected and markets change. Further complicating matters are investors who often want results more quickly than companies can deliver. The line between success and failure is a thin one.
This is the template that I have used for several years—I have scrubbed it and made it generic for this post: XYZ’S WEEKLY STAFF MEETINGS [w/ DIRECT REPORTS] Why weekly? Want firsthand update on the business Business conditions warrant it Assure alignment Share what’s going on so you can do your job and gain full …
A sample staff meeting template w/ protocols, purpose, etc. Read More »