The problem is to know what the problem is…

Einstein is quoted as having said that if he had one-hour to save the world…, he would spend fifty-five minutes defining the problem and only five minutes finding the solution.

Problem definition tools and strategies

  1. Rephrase the problem
  2. Expose and challenge assumptions
  3. Chunk up
  4. Chunk down
  5. Find multiple perspectives
  6. Use effective language constructs
  7. Make it engaging
  8. Reverse the problem
  9. Gather facts
  10. Problem-solve your problem statement

The definition of the problem will be the focal point of all of your problem-solving efforts.

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